Choose Therapy

Choose Therapy provides online individual counselling for adults aged 18 and over. The service supports people with anxiety, OCD, depression, anger, low self-esteem, bereavement, relationship problems, stress at work, life transitions and exam stress. It offers counselling only, rather than couples therapy, psychiatric therapy or psychiatric assessments.

Care is delivered remotely by secure video link. Initial assessments and therapy sessions take place online, and clients must be in the UK for all sessions. The service states that therapy must take place in a confidential indoor space, not in a car or outdoors. Therapy is offered weekly, at the same day and time each week.

The clinical team is made up of counsellors and psychotherapists. Choose Therapy states that its therapists are in the final stages of training, have additional training in online counselling, and receive regular supervision. Its therapists work to the professional standards and codes of ethics of either the BACP, the British Association for Counselling and Psychotherapy, or the UKCP, the UK Council for Psychotherapy.

Choose Therapy also states that therapists must have relevant clinical experience, professional insurance, membership of recognised professional bodies, safeguarding and background checks, and personal therapy as part of their professional development. Information shared in therapy is treated confidentially and managed in line with professional, ethical and data protection requirements, with safeguarding procedures in place where there are concerns about safety or wellbeing.

The service provides open-ended counselling, with no stated maximum or minimum number of sessions. Clients choose the counsellor they would like to work with, using therapist profiles, areas of interest and approaches to guide that choice.